Quality work. Quality ethics.
Since 2012, Impact Auto Repair has been proud to be the only auto repair shop in Farmington that is a NAPA AUTOCARE CENTER. In order to maintain this membership we must adhere and maintain a high quality of work and code of ethics. Because of this, our work is backed by a nationwide warranty.
Napa AutoCare Center Code Of Ethics
To be dedicated to customer satisfaction
To maintain the highest standards of our profession
To uphold the integrity of all members of the NAPA AutoCare program
To exercise reasonable care for the customer's property while in our possession
To provide a system for fair settlement of customer complaints should they occur
To obtain prior authorization and provide a price estimate for work to be performed
To perform high quality diagnostics and repair service at a fair price using quality NAPA parts